Privacy policy

Privacy Policy Last Updated: July 20, 2026

At YANCHEN™, safeguarding your personal trust and privacy remains central to our botanical skincare mission. This Privacy Policy details how we gather, utilize, secure, and share your Personally Identifiable Information (PII) whenever you access or complete transactions on our digital storefront.

  1. Information We Gather We gather specific data points to deliver a seamless shopping journey and ensure efficient order fulfillment.

Information You Voluntarily Provide When you:

Submit a purchase order

Register a customer account

Opt into our electronic newsletters

Reach out to our customer care team

We may request personal markers such as:

Full name

Contact email address

Delivery and billing location details

Telephone number

Transaction-associated records

Automatically Tracked Information When navigating our online store, certain technical data streams are automatically logged:

Your network IP address

Device specifications and browser versions

Session engagement metrics gathered via cookies and tracking pixels (detailed in Section 5)

  1. How We Utilize Your Data The gathered information is applied strictly toward the following operational needs:

Order Execution: Processing payments, organizing shipments, and transmitting tracking progress alerts

Client Experience: Tailoring your site interaction and upgrading our artisanal bath offerings

Direct Messaging: Replying to inquiries or, with explicit consent, sharing updates regarding fresh product drops or seasonal promotions

Security & Risk Mitigation: Safeguarding against fraudulent activities, unauthorized charges, and system abuse

  1. Security Measures & Information Safeguards Protecting your digital footprint is a core priority.

Data Encryption: All sensitive billing pathways rely on secure Secure Socket Layer (SSL) encryption architecture managed by our certified checkout processor

Strict Access Limits: Personal files reside on protected servers restricted solely to authorized internal personnel bound by confidentiality obligations

No Card Retention: YANCHEN™ never permanently stores credit or debit card strings on local databases post-transaction

  1. Third-Party Data Sharing YANCHEN™ does not commercialize, trade, or distribute your Personally Identifiable Information to outside entities for independent commercial gains, barring trusted infrastructure partners essential for running our website operations.

Advertising & Performance Network Partners We permit select third-party collaborators to deploy cookies or analytical tags on our platform to optimize targeted campaigns. These platforms may log user browsing habits across multiple online properties over time.

Our partners comprise:

Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy

Google: https://policies.google.com/privacy

AppLovin (Axon): https://legal.applovin.com/privacy

Data handled by these providers is regulated via their respective privacy policies. You retain the option to adjust targeted advertising preferences through the links provided or your browser configuration.

  1. Cookie Protocols Yes, cookies are actively utilized.

Cookies represent compact files transmitted to your hard drive enabling platforms to recognize your browser context and retain specific session details.

We deploy cookies for:

Essential Functional Cookies: Mandated for core site architecture (e.g., shopping cart management, secure checkout)

Analytical Performance Cookies: Assisting us in studying web traffic to refine usability

Marketing Trackers: Deployed by allies like Meta and AppLovin for relevant promotional displays

For comprehensive inventories regarding Shopify-managed cookies, consult: https://www.shopify.com/legal/cookies

Disabling cookies remains possible via browser options, though certain interactive storefront features may experience restricted performance.

  1. External Hyperlinks Our web space may incorporate links directing to external domains managed independently. Such sites operate under distinct operational policies, and YANCHEN™ disclaims liability for external practices or content frameworks.

  2. California Online Privacy Protection Act (CalOPPA) In adherence to CalOPPA regulations:

Site visitors can browse anonymously

This policy document remains permanently hyperlinked on all primary pages

Policy modifications are updated directly on this interface

Clients may modify personal entries by reaching out directly or accessing profile dashboards

Do Not Track (DNT) Protocols We acknowledge DNT web preferences and refrain from deploying tracking pixels or marketing cookies when a DNT browser mechanism is active.

  1. Protection of Minors (COPPA) YANCHEN™ does not purposefully accumulate personal metrics from minors under 13 years of age. Should you suspect a child has transmitted private data without oversight, alert us immediately for prompt database erasure.

  2. Fair Information Practices & Security Incidents In the rare event of a confirmed data compromise, we commit to:

Informing impacted patrons via email within 7 business days

Publishing an alert notice on our website within 7 business days

  1. CAN-SPAM Act Compliance Electronic mail addresses are gathered to facilitate purchases and dispatch delivery updates. Promotional messaging is distributed exclusively to opt-in subscribers.

In compliance with the CAN-SPAM Act:

Subject lines and sender identification remain transparent and accurate

Commercial emails are explicitly labeled

Unsubscribing is available instantly via the footer link attached to every dispatch

All opt-out directives are processed promptly

  1. Get in Touch For inquiries regarding this Privacy Policy or data handling procedures, connect with us through:

Email: service@ioujnhbnjbg.asia